Almost two years ago after a discussion at Enterprise 2.0 Summit , I posted several different models showing how to mix enterprise processes and social interactions.
http://www.forbes.com/sites/rawnshah/2013/11/18/sap-realizes-enterprise-social-processes/
http://www.forbes.com/sites/rawnshah/2013/11/18/sap-realizes-enterprise-social-processes/
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