... can't ignore things forever and some critical decisions are yet to be made as she discusses in her article " Enterprise 2.0: The Choices We Haven't Made Yet " As businesses and a society, we really do need to examine the contents of our pockets and ...
http://www.cmswire.com/cms/customer-experience/weekend-reads-mapping-the-customer-journey-bigger-vs-better-data-020786.php?
http://www.cmswire.com/cms/customer-experience/weekend-reads-mapping-the-customer-journey-bigger-vs-better-data-020786.php?
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